Direct Debit mandates payers can actually trust

Every authorization spells out who debits, how much, how often, and how to cancel — before consent. No surprise debits.

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Mandate lifecycle

  1. 1Create mandate via merchant API
  2. 2Payer authorizes (OTP, paper, or hybrid)
  3. 3Poll status until bank verification completes
  4. 4Collect on schedule with advance notices
  • Explicit consent with debit limit and frequency
  • Advance notice before each collection
  • Self-service mandate status and cancellation
  • Paper/hybrid authorization paths for Kenya
  • Status polling via merchant API